Helpful Information…


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Coroner, Registration of Death, Repatriation
  • When do I need to register a death by?

By law, all deaths in England and Wales must be registered, normally within five days (unless by prior arrangement with the registrar). It is better to call ahead to the Register Office  and make an appointment. There is no rush and you can take your time, however a funeral cannot take place until the medical certificate of cause of death (MCCD) has been issued and the death has been registered. 

  • Registering a still birth

A stillbirth should be registered within 42 days.

Sometimes a stillbirth can be registered after 42 days – the register office can explain when this can happen. You can name the baby in the register.

Contact a register office to register the stillbirth. Click here to read more:

  • What if the coroner is involved?

The coroner will be involved if your loved one’s death is unexpected, or in some other circumstances, for example, if the death follows soon after arriving into hospital. The certification and registration procedures are then different, and we will explain this to you in detail, and how it may affect the timing of the funeral. Click here to read more

  • What happens about the funeral if the coroner is involved?

You can provisionally meet with us, and start to make the funeral arrangements, but nothing can be confirmed until the coroner has completed their procedures and has released your loved one for burial or cremation.

  • How do I register a death?

You will need to collect a medical certificate of cause of death (MCCD)  from the hospital/GP surgery, then telephone the Registrar Office to make an appointment to register your loved one’s death. Due to Covid-19 this may be done by telephone, electronically and/or by post

  • Who can register a death?

You can choose to register the death yourself or you may ask a relative to do this. The person’s executor, other legal representative, someone else who was present at the death, another occupant of the house where the death occurred, an official from the hospital where the death occurred or the person making the arrangements with the funeral director may also register the death. Click here to read more


What to do when somebody dies?

What you need to do when someone dies depends on whether your loved one has died at home or elsewhere. We have provided information below and you can also read further advice here: What to do when someone dies: step by step – GOV.UK (

  • If your loved one has died at home: What happens next depends on the circumstances in which they have died. You can always call our number, any time of the day or night, and someone will always answer and advise you what to do.

    • If the death was expected: call the GP or doctor. They will attend and confirm that the person has died and ask you to call a funeral director to arrange for someone to care for your loved one. There is no rush to call us – if you would like to, sit with the person for a while before arranging for them to be taken into our care. Call Remembrance funeral directors when you are ready – we will either come out during the night or wait a few hours to come out and take your loved one into our care, if that is what you prefer. There is no rush – you decide when the time is right. We will work at your speed.

    • If the death was unexpected: call the emergency services who will advise you. 

  • If your loved one dies elsewhere, for example in a hospital or hospice: In this instance, the hospital or hospital with arrange for a doctor to attend. You can then call us to make arrangements. Sometimes, it isn’t possible to take your loved one into our care immediately because of formalities with the hospital, however we start to support you from when you first call. 

  • What happens when a death occurs away from home in the UK?

Please contact us in the usual way and we will assume responsibility for the return of your loved one. We may need to engage the services of another funeral director at the place of death who will initially work on our behalf. Usually, arrangements made in this way will be less costly to the family. We will keep you informed of the steps needed to be undertaken.

  • What happens when a death occurs abroad?

It can be very distressing if someone dies abroad, as it was unexpected and you might not be able to speak the native language. You will need to contact the local British Embassy in the country where the person died. They will help guide you through next steps, including registering the death in the country where the person has died.

If you need to bring the person who’s died back to the UK, or transport them to another part of the world, we can help. Our Remembrance Team can help you with everything from liaising with overseas representatives, to booking the airline to bring your loved one back home. Once they’ve arrived back to the UK, the Coroner will need to be notified and they will decide whether further investigation is required. We can help you with all the necessary arrangements and signpost you, where necessary. Click here to read more What to do after someone dies: What to do if someone dies abroad – GOV.UK (

  • What happens if someone dies in the UK and needs to be sent abroad

If your loved one has died and you wish for them to be returned to another country abroad for their funeral, we can arrange this for you. Similarly, we can arrange a funeral in the UK and then arrange for them to be sent abroad for burial or send their ashes abroad. Please speak to us for further advice. 

  • What happens if the death occurs in the middle of the night or on the weekend?

We are here to help 24 hours a day, 7 days a week, and 365 days a year. If your loved one dies at home, you can call our number and someone will answer and advise you what to do. What happens next depends on the circumstances in which they have died. 

  • What does a funeral director do?

Funeral directors manage the logistics following a death.  They complete all the necessary paperwork, make arrangements for the transportation of the body, and put into action the choices made by the family in regard to the funeral service and the final resting place of your loved one.  Beyond the logistics, funeral directors are there to provide practical and emotional support and guidance for someone coping with the loss of a loved one.

Funeral Costs
  • What makes up the total cost of a funeral?

Funerals require a lot of coordinated work from a number of people and agencies. As your funeral director, we will coordinate the other agencies and deal with their requirements.  Most of the cost of a funeral is spent on third party services such as statutory fees, doctors, crematorium or burial costs, and on paying for a coffin, hearse and extras such as flowers and orders of service. Remembrance’s professional fees are clearly shown on our pricing information with full details of what they include: bringing your loved one into our care, preparing and looking after them prior to the funeral, spending time with you to help you decide what type of funeral you would like, making the necessary arrangements, filling out forms, and dealing with all the other people involved in the death (doctors, lawyers, insurance companies), welcoming you to our Remembrance Room to spend time with your loved one, and managing the funeral on the day to ensure everything goes to plan in accordance with your wishes.  Funeral directors work an average of 40 hours per funeral.  The cost of operating a funeral home is factored into the cost as well.  Funeral homes are a 24-hour operation, with extensive facilities that need to be maintained and secured. At Remembrance, we are committed to ensuring that every family can have a special goodbye for their loved one, regardless of their budget.


  • How much does a funeral cost?

The cost of a funeral varies depending on the wishes you have. Typically, it can range from £950 inclusive to £4,000 and more depending on what you choose and what your budget is. However, having a smaller budget doesn’t mean there is any compromise on the quality of the service you receive from Remembrance.


We will discuss with our you what you and your family would like, and we will ask you what your loved one would have liked – a funeral should reflect the person it is saying goodbye to. After discussing the options we can offer, we will help you to plan a bespoke funeral that reflects what you, your family and your loved one would want. A bespoke funeral doesn’t have to be expensive – at Remembrance, we don’t offer packages where you end up paying for things you don’t want or need, we build a funeral to suit your wishes and your budget, without compromising on personal service or quality.  We will be very transparent in our costs and you will clearly see what we are charging for as part of our professional services, any additional elements cost, for example, coffin, hearse, limousine, orders of service and flowers, and any third party costs such as statutory costs, doctors’ fees, celebrant fees, crematorium or burial fees. There will be no hidden fees.


The combined cost of our professional service fees (£595) and fees for the collection and care of your loved one (£395) is £990.00. These costs cover bringing your loved one into our care, meeting with you to talk through what type of funeral you might like, care of your loved one (including washing, dressing and other preparations), making the funeral arrangements for your preferred goodbye, liaising with all other third parties on your behalf and welcoming family visits with your loved one in our Remembrance Room during our office hours, We will provide a clear breakdown of costs for everything else that makes up the cost of the funeral. Third party costs (disbursements) are outside of our control.

One of the most cost-effective funerals we offer is our Remembrance Simplicity Forget-Me-Not Funeral, which costs £1515.00 This includes bringing your loved one into our care and looking after them until the funeral takes place, hosting your loved one in our Remembrance Room where you can visit and spend time with them, a coffin, and a service led by your chosen officiant for up to 14 people in our Remembrance premises in Hattersley, where you say your goodbyes. We will arrange the cremation afterwards but family & friends say their goodbyes at the service and do not attend the crematorium.  At Remembrance, we can cater for everyone – there is no one size fits all. Whatever you choose, we will support you to have the funeral that you want and ensure that it is well organised and respectful. A fully itemised invoice of costs will normally be provided to you within 5 days of the funeral taking place.

  • What is a simple funeral?

Some funeral directors offer a range of packages, which include various items and services depending on the costs, for example they usually offer simple or basic package, a mid-range package and a more expensive package. At Remembrance we only offer 2 types of funerals: Remembrance Simplicity and Remembrance Bespoke funerals.


Remembrance Simplicity funerals: these are what is known as direct cremation funerals, where the family do not attend the actual cremation. We offer 3 Remembrance Simplicity options:


Daisy: We take your loved one into our care, look after them and then arrange the cremation at a time and place selected by us. Family and friends cannot attend the cremation service. We then return your loved one’s ashes to you within 10 days. You could then choose to carry out a memorial service with the ashes, if you so wish.


Bluebell: We take your loved on into our care, look after them and invite you to visit and spend them in our Remembrance Room, before arranging the cremation at a time and place selected by us. Family and friends cannot attend the cremation service. We then return your loved one’s ashes to you within 10 days. You could then choose to carry out a memorial service with the ashes, if you so wish.


Forget-Me-Not: We take your loved one into our care, look after them and invite you to visit and spend time with them in our Remembrance Room. We then arrange a funeral for up to 14 friends and family at our Remembrance Room premises. If preferred, you can hold the service at a different venue of your choosing for an additional cost. You say your goodbyes at the service, and we arrange the cremation at a time and place selected by us. Family and friends cannot attend the cremation service. We then return your loved one’s ashes to you within 10 days.


  • Remembrance Bespoke funerals: We work with you to create the funeral you would like, considering your wishes and budget. We can offer affordable funerals that do not compromise on quality or the personal touch. Bespoke funerals start from £1645, which includes our professional services, collection and care of your loved one, our ceremonial vehicle and staff, and our lowest price coffin. Third party costs are additional to this and will vary depending on whether you choose burial or cremation, where you choose to hold a service and who you choose to officiate. You can choose a different hearse, choose whichever coffin you would like and add on any additional services you would like such as limousines, flowers, dove release and so on. It really is for you to choose what you would like and we will help you to explore any options that are of interest and find the most cost-effective way to create a funeral that is right for you.


  • Is there a cost difference between burial and cremation?

Our charges remain the same in either case, but the disbursements (charges by third parties such as the crematorium or cemetery fees, which we initially pay for you and appear on your account) will differ. The cost of purchasing a grave and memorial tend to make the total cost of burial more expensive, but we will gladly provide comparative costs based on your requirements.


  • Can I personalise a funeral?

Of course, you can.  In fact, more people do opt for a more non-traditional personalised service.  There is no right or wrong way to celebrate someone’s life and we encourage you to become as involved as possible in designing your loved one’s funeral, welcoming involvement from those people who knew and cared for them, be they family or friends.   There are many unique ways to celebrate life, let us know exactly what you would like and we will work with you to design a funeral that reflects your wishes.

Before the funeral
  • What is embalming and what purpose does it serve?

Embalming is an optional service we offer. Embalming is a preservation technique introducing a chemical preservative through the vascular system. Embalming can help restore a natural and restful appearance, which can bring comfort when visiting a loved one in the chapel of rest. We carry out embalming to preserve your loved one’s body as it slows down the natural processes and changes after death and enhances the appearances, especially if you do wish to visit your loved one in our Remembrance Room. Please discuss this with our staff and we can help with our professional experience as the best option for your loved one.


  • Do I need to have embalming?

No, this can be a personal choice. Also, some religions forbid embalming.  However, some countries require embalming by law in order for remains to leave or enter the country.  It is important to note that if you choose a natural burial that you cannot also choose to have your loved one embalmed. If there is a long time-lag between your loved one being brought into our care and the funeral service taking place, you may consider choosing to have them embalmed, however this is a personal choice and will not affect the care they receive.


  • When can I visit the chapel of rest?

Once funeral arrangements are in place and preparations are completed, you can visit your loved one in our Remembrance Room as often as you wish. All we ask is that you make an appointment and do not arrive unannounced.


  • What can I expect if I visit the chapel of rest?

The decision to visit is a sensitive and highly personal one, but we will gladly talk through things with you to help your make your decision. You should be prepared for the fact that the person will have a paler complexion, and if you touch their hands or face you will notice how cold they are. However, for many, the peacefulness of the person is reassuring, and in the case of sudden death can be a first step to acceptance of the reality of loss


  • Can I bring in clothing for my loved one to be dressed in?

You may wish for your loved one to be dressed in their usual own clothes or choose for them to be dressed to reflect a hobby, job or an outfit of significance. Examples could include a wedding dress, football strip, military uniform, kilts and bikers’ leathers. In certain circumstances, clothing choices are restricted due to local crematoria rules, restricting certain materials.


  • Do I have to have a religious ceremony?

No, whilst religious ceremonies remain popular, you can also choose a funeral service with little or no religious content. The non-religious funeral ceremony tends to focus on celebrating a loved one’s life, personality and achievements as an alternative way to say goodbye.


At the funeral
  • Can we carry the coffin?

If you and your family would like to carry your loved one’s coffin then we can arrange this – anyone can carry the coffin, if they so wish. We would give a briefing to ensure that everyone is prepared, and we will be on hand to help at all times. It is generally considered an honour to be asked to carry the coffin as a last act of service to the person who has died. However, there is no pressure to do so – carrying the coffin is not something that everyone wants to do and there is no right or wrong. Remembrance can arrange for our own bearers to carry the coffin and we can also use a special bier to wheel in the coffin.


  • Is the coffin cremated with my loved one?

Yes. After a final check to make sure all your wishes for your loved one have been met, the coffin is sealed before it has left the funeral directors for the crematorium, and the deceased cannot be removed.


  • What is a eulogy?

A eulogy is when someone pays tribute to a person’s life by saying a few words that will help remember that person at the service. You can prepare a speech yourself, or you may prefer to read a favourite poem or passage. The eulogy could be given by a Celebrant, family, friends or work colleagues and could even be a letter written by your loved one, read out during the service. There is no requirement for family members to speak during a funeral service and no one should feel under pressure to do so.


  • Should I wear black at the funeral?

Different faiths and cultures have different approaches to what should be worn to a funeral. Black is the traditional worn colour at a funeral, but there are now an increasing number of requests for mourners to wear alternative colours, whether that be a favourite colour to reflect their personality or bright colours to celebrate their life


  • Does a cremation take place immediately after the service?

Where possible, the cremation usually takes place within a few hours after the service and under guidelines drawn up by the ICCM (Institute of Cemetery and Crematorium Management) always within 72 hours.

After the funeral
    • What happens to the cremated remains after the funeral?

    The cremated remains are normally available 48 hours after the funeral unless otherwise specifically requested. Most crematoriums will retain the cremated remains for a period, giving you time to make your decision about their final resting place.

    • Are the remains after a cremation really that of my loved one?

    Yes – All cremations are completed individually in accordance with the institute of Cemetery and Crematorium Management (ICCM) Guiding Principles for 

    Cremation. Each cremation has a unique identification number and label which follows the deceased through the whole cremation process.

    • Grief and Bereavement Counselling

    Grief is a natural reaction to loss, and it is important to give yourself permission to grieve. In the weeks following a funeral, your emotions and feelings will be up and down. You might find it helpful to understand more about bereavement and grief and we have provided some links to resources that might be useful. Some people find it useful to meet with other people who have experienced similar losses, but this won’t be for everyone.  Other people find it helpful to speak one to one with someone, whether this is in-person or on-line. Everyone is different and there is no one size fits all solution to grief and bereavement. 

    The Remembrance Team can signpost you to organisations and local people who can help. We are always looking for the best resources to offer you, hence we will be regularly reviewing and adding to this section. If you would like an introduction to a local grief counsellor, please get in touch. 

    Cruse Helpline | Call our Grief Helpline

    GriefChat is a free online service which connects you to a bereavement counsellor who can point you in the direction of further help and support. It can be accessed via a number of different websites – we recommend accessing it via the Cruse website if this is something you might find useful: 

     CruseChat | Chat with a Trained Bereavement Counsellor

    Coping with grief and bereavement | Sue Ryder

    Home – The Good Grief Trust


Our bright and beautiful premises are situated in Hyde and we provide our services for families all over Greater Manchester and surrounding Glossop. Many families choose to use us, even when we aren’t the closest funeral director to them because they have previously experienced the amazing care and support from Stacey, or they have been recommended by other families that have used us. You can still use our services, even if we aren’t on your doorstep and if it helps, we can collect you to visit and spend time with your loved one in our Remembrance Room. Wherever you live, we are a caring, professional and customer-focussed team and we will always be as accessible to you as if we were just round the corner from you.

Our premises have full disabled access, free parking and are monitored by Verisure responsive security.


Remembrance Community Funeral Services

4 Valley Parade
Hattersley Road West
SK14 3FL

Tel: 0161 637 0304 (24 Hours)